Remote pre-assessment

Contact

Start with a remote pre-assessment

Tell us about your machine before booking a drop-off appointment. In the message field, please include:

  • Brand: Gaggia, Saeco, De’Longhi, or Philips
  • Complete model number
  • A clear description of the problem
  • Any error message shown by the machine
  • Your preferred appointment days or times

We will reply with the next steps. Drop-off and pick-up are by appointment near Harwood & Jervis in Vancouver’s West End. The exact address is shared after confirmation.